We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, you can contact us at contact@faithfuel.co.uk

If your return is accepted, we’ll send you instructions on how and where to send your package. You will need to send the items at your own cost, we cannot unfortunately pay for any shipping costs. Items sent back to us without first requesting a return will not be accepted.

If your return is accepted, we’ll send you instructions on how and where to send your package. You will need to send the items at your own cost, we cannot unfortunately pay for any shipping costs. Items sent back to us without first requesting a return will not be accepted.
 

Refunds will be processed upon receiving the return back at our warehouse and will take 7 working days to appear on your statement.

If more than 15 business days have passed since we’ve approved your return, please contact us.

You can always contact us for any return questions at contact@faithfuel.co.uk